Privacy Policy
Last updated: October 9, 2026
This Privacy Policy explains how Quelmo Player ("the app", "we", "us") handles information when you use the app on Android TV, Google TV and Fire TV devices. In short: we do not collect, sell or share your personal data.
1. Information we collect
We do not operate user accounts and we do not collect personal information. The app contains no advertising, no analytics and no third-party tracking SDKs. We do not receive your playlists, your viewing activity or any identifier of your device.
2. Information stored on your device
To work, the app saves the following data locally on your device only. It is never sent to us:
- The playlists you add: M3U / M3U8 links, Xtream Codes server, username and password, and optional EPG (XMLTV) links.
- A cached copy of the channel, movie and series catalog loaded from those playlists.
- Your favorites, recently watched items and playback positions ("continue watching").
- Your settings, such as language, layout and the parental control PIN.
You can delete this data at any time by removing a playlist, using "Clear history" in Settings, clearing the app's data in your device settings, or uninstalling the app.
3. Connections to third-party servers
Quelmo Player is a media player. When you add a playlist, the app connects directly from your device to the servers you entered (your playlist or IPTV provider, EPG sources, and the servers hosting streams, logos and posters) to download and play content. Those servers may see your IP address and other technical information sent by any internet connection. They are operated by third parties, not by us, and their own privacy policies apply. We have no control over and are not responsible for them.
4. Content
The app does not include, provide or sell any channels, playlists or content. You are responsible for using only playlists and content you are authorized to access.
5. Permissions
- Internet and network state: to load your playlists, EPG and streams.
- Wake lock: to keep the screen on during playback.
- Notifications: to show an occasional local reminder to rate the app. It is generated on your device; no push service is used.
6. Links to app stores
If you choose to rate the app, it opens the Google Play Store or the Amazon Appstore, which are governed by their own privacy policies.
7. Children's privacy
The app is not directed to children under 13 and we do not knowingly collect information from children. Parents can use the built-in parental control to lock categories with a PIN.
8. Security
Your data stays on your device and is protected by the Android app sandbox. Playlist credentials are sent only to the server you entered when the app loads that playlist.
9. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.
10. Contact
If you have questions about this Privacy Policy, contact us at support@vixapps.com.
